Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our website.

We are committed to protecting your privacy and handling your data in a transparent and secure way.

2. Who We Are

Clear Drain Services
[Your Address]
Email:
Website: cleardrainservices.co.uk

3. What Data We Collect

a. Personal Data (if submitted by you)

  • Name
  • Email address
  • Phone number
  • Any information submitted via forms

b. Technical Data (automatically collected)

  • IP address (anonymised where possible)
  • Browser type and version
  • Device type
  • Pages visited and time spent on site

4. How We Collect Your Data

  • When you fill out a form
  • When you contact us directly
  • Through cookies and tracking technologies
  • Through analytics tools such as Google Analytics

5. How We Use Your Data

  • Respond to enquiries
  • Improve our website and services
  • Monitor website performance
  • Understand user behaviour

We do not sell your personal data.

6. Google Analytics

We use Google Analytics to analyse how visitors use our website.

Google Analytics collects information such as:

  • Pages visited
  • Time spent on pages
  • How users arrived at the site

This data is aggregated and anonymised where possible and does not directly identify you.

You can opt out of Google Analytics tracking here:

https://tools.google.com/dlpage/gaoptout

7. Cookies

Our website uses cookies to improve your experience.

Cookies may be used to:

  • Remember user preferences
  • Track website usage
  • Support analytics tools

You can control or disable cookies through your browser settings.

8. Legal Basis for Processing (UK GDPR)

  • Consent (e.g. accepting cookies or submitting forms)
  • Legitimate interests (e.g. improving website performance)
  • Legal obligations (if required)

9. Data Storage and Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse.

Your data is stored securely and only accessed when necessary.

10. Data Sharing

We may share data with:

  • Service providers (e.g. hosting providers)
  • Analytics providers such as Google Analytics

We ensure any third parties handle your data securely and in line with regulations.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at:

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

14. Contact Us

If you have any questions about this policy, please contact:

Email: